Smith_Ch.6_I

It is very easy to understand why you need to be very well organized and how well you need to explain navigation through your website.
As it is explained in the text, one simply has a need to know where they are in the website, so they can know how much more material there is to look through in order to find what they seek, and so they know when to stop looking once they've seen it all. And on top of everything else, one simply does not want to walk in circles to find it. It needs to have a simple format or navigation to follow, in order for the viewer to not get frustrated and quit early.